CARYN KATZ-LOFFMAN, LSW

Caryn Katz-Loffman has been with Hackensack University Medical Center since 2009 where she has been concentrating on patient family centered care priorities for the Emergency and Trauma Center (ETC). Caryn’s responsibilities in the ETC have incorporated staff training and coaching on communication skills, patient interaction behaviors, and difficult conversations in order to maximize patient satisfaction and enhance the patient experience in addition to designing, developing, implementing, and coordinating a boutique ETC program to support patients and families.

Building a more patient family centered healthcare environment also meant supporting medical students and residents in honing their patient family engagement and interprofessional relationship skills at the hospital. Toward that end, Caryn was a 2015 Harvard Macy Institute Scholar in Healthcare Education and has been certified by the Physician Coaching Institute as a physician coach. She is on the faculty at St. George’s University School of Medicine and also serves as core faculty at the Hackensack Meridian School of Medicine (HMSOM). At the HMSOM, Caryn is the assistant course director for Human Dimension and the Professionalism/Professional Identity Formation Director.

While raising her family, Caryn has trained and supported professionals in a variety of non-profit and commercial settings over her 30+ year career. A graduate of Carnegie Mellon University and Touro College, Caryn is a licensed therapist who has worked with many different populations in an array of settings. She currently resides in Bergen County, New Jersey with her husband and four daughters.